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Kate spade surprise4/12/2023 You can expect a refund in the same form of payment originally used for purchase within 30 days of us receiving your returned product. note the tracking number for your records. We recommend that you use ups or insured parcel post. if you have misplaced your free return label, contact us at 86. make sure no other tracking labels are showing. keep the non-returns portion of the packing slip for your records.Īffix the prepaid shipping label to the package. pack them securely, in the original package if possible. if you are returning a gift, include your email address in the returns area of the gift packing slip. returning eligible items by mail is free with our prepaid label.Ĭomplete the returns section of the original packing slip. We accept returns of unused, unworn products with original hangtags and packaging attached. Legwear removed from the packaging, as well as fragrance rollerballs, are final sale only and cannot be returned online or in our retail shops. we carefully inspect each lighting item prior to shipment. Lighting is considered final sale and cannot be returned. Unworn swimwear may only be returned with original hangtags attached and with original liner intact. these items may not be returned to our kate spade new york retail shops. Kate spade new york by lenox items may only be returned to our online store. we are unable to exchange through shipment. Items purchased on may be exchanged in a kate spade new york retail shop. orders shipped to canada may not be returned to retail shops in the united states. items purchased on may be returned or exchanged at a kate spade new york retail shop. items purchased through any of our physical shops or wholesale partners must be returned to the place of purchase. We accept returns of products purchased online and shipped within the united states and canada only. Surprise sale and select promotions are considered final sale merchandise and cannot be returned online or in our shops. all original packaging must be intact.įinal sale merchandise-including merchandise discounted by 50% or more before promo codes are calculated-cannot be returned. ![]() products must be unused, unworn, and in good condition with original hangtags and packaging attached. ![]() Returns of full-price and sale merchandise must be made within 30 days of purchase.
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